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Privacy Policy - Meta

At Vital Body Wellness Centre, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information gathered through our Meta (Facebook and Instagram) advertising campaigns, lead forms, and associated communications.

1. Information We Collect

When you engage with our Meta advertisements, we may collect the following information:

  • Your name, email address, and phone number (if you submit a form or message us directly).

  • Any information you provide voluntarily through Meta lead forms, Messenger, or Instagram DMs.

  • Non-personal data such as ad engagement metrics, page interactions, or website visits tracked through Meta Pixel or similar tools.

We do not collect medical or health records through Meta platforms.

2. Purpose of Collection

We collect your information to:

  • Respond to your enquiries or booking requests.

  • Share information about Vital Body Wellness Centre’s services, including the Energy Enhancement System™ (EESystem™) and other wellness offerings.

  • Provide educational content related to natural health, wellness, and energy-based healing.

  • Improve the performance of our ads and understand which information or offers are most relevant to you.

All advertising and communications are intended for educational and informational purposes only and do not constitute medical advice or treatment.

3. How We Use Your Information

Your information may be used to:

  • Contact you via email, phone, or social media regarding your expressed interest.

  • Send follow-up information, promotional materials, or updates about our services.

  • Customise future advertising through Meta’s retargeting tools, so you receive information that better matches your interests.

We do not sell, rent, or trade your information to third parties.

4. Data Storage and Protection

  • Personal data collected through Meta forms is stored securely and accessed only by authorised Vital Body Wellness Centre team members.

  • We use secure systems to manage and protect this information from unauthorised access or misuse.

  • Meta (Facebook/Instagram) may also collect and store information in accordance with their own Data Policy.

5. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Opt out of future communications or Meta retargeting at any time by replying “STOP” or adjusting your Meta ad preferences.

  • Request that your data be corrected or deleted by contacting us directly.

To exercise these rights, please email us at hello@vitalbodywc.org.

6. Legal Disclaimer

As stated in our Terms of Service, all services offered by Vital Body Wellness Centre and the EESystem™ are non-medical and provided for educational and wellness support purposes only.
We do not diagnose, treat, or cure any medical condition. Always consult a qualified healthcare provider for medical advice or treatment.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website at www.vitalbodyproducts.org.

Contact Us

For any privacy-related questions, please contact:
Vital Body Wellness Centre
📧 hello@vitalbodywc.org

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